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Bleeding
the Pump
When
the tub is filled for the first time or refilled to change the
water, the pump may retain air pockets in its housing. This is
characterized by the pump working hard but not moving any water
(cavitating). The air must then be “bled” from the
pump following these steps:
- Turn off
the breaker
- Close the
gate valve only on the downstream end of the pump to be bled
(not both gate valves)
- Locate
the bleed screw at the “12:00 position” on the plastic
wet-end of the pump and slowly loosen the screw, taking
care not to remove it completely.
- A hissing
sound indicates escaping air and leave the screw loosened until
the hissing stops and water starts to leak from the hole.
- Tighten
the bleed screw finger-tight only.
- Open the
closed gate valve
- Turn on
breaker
- Pulse the
pump button from off to on or low speed to high speed to “burp”
the air from the lines
- Repeat
as needed. It is common to have to repeat this bleeding step
several times if the tub is new.
Breaker
Tripping
In the event that the hot tub repeatedly trips the electrical
breaker, you may identify the problem component by following these
steps:
WARNING:
IF YOU ARE NOT COMFORTABLE WITH ELECTRICAL
COMPONENTS, DO NOT ATTEMPT TO IDENTIFY THE PROBLEM. CALL GLACIER
SPAS FOR A SERVICE TECHNICIAN TO PERFORM THE WORK.
- With the
breaker off, unplug all components from left hand side of the
black electrical box in the pump compartment.
- Turn breaker
on, if the breaker trips then the problem is within the board
or heater element. Call our service department to make arrangements
for a service call.
- If breaker
stay on for more than a minute, turn the breaker off, insert
ozone plug back into its receptacle.
- Turn breaker
back on. If the breaker trips, the problem is with the ozone
unit. Come into the store to pick up ozone check valves and
information on how to install them. If breaker does not trip,
turn the breaker off and plug in a second component.
- Follow
these instructions until the faulty component is isolated. Call
our service department indicating the problem.
Cloudy
Water
Suspended
particulate matter can cause cloudy water. To keep the water sparkling
clear, treat weekly with Spa Life Super Clarifier with the system
running. If cloudy water is a constant problem, check TA, CH,
and pH levels and bring into balance.
Other
Possible Causes:
- Suspended
particles -Add Spa Life Super Clarifier
- Build-up
of organic contaminants -Shock treatment with Spa LIfe Clor
- Total alkalinity
too high -Add pH Down until TA is within 100-150 ppm
- Hardness
too high -Add Spa Life Secure
- pH too
high -Adjust pH using Spa Life pH Down until 7.4-7.8
- High TDS
-Empty spa and refill (have water tested)
- Poor filtration
-Clean cartidge with Spa Life Filter Free
Foaming
Foaming
is caused by shampoo and soap residues, hair sprays, cleansers and
even “soft” water (low TA and CH). If foaming occurs,
treat by squirting Foam Away over the surface of the water. Repeat
if necessary. Other
Possible Causes:
- High concentration
of oils and organic matter -Squirt Spa Life Foam Away over foamy
area contaminants being agitated by jets
- Soft water
-Use Spa Life Cal until CH is within 150-300 ppm
Coloured Water
If the water takes on a green or brown tint, it is probably due
to metal (copper or iron) in the water. To remove colour and prevent
staining, treat with recommended dose of Spa Life Secure. Repeat
if necessary. Other
Possible Causes:
- Dissolved
metals -Use Spa Life Secure and have water tested -(copper,
iron, etc.) from equipment or source water
- Algae
-Shock treat with Spa Life Clor and add non foaming algaecide
Scale Formation
If
white, chalky or hard residue forms on the sides of the spa, it
is due to calcium carbonate scale formation. Also treat with Spa
Life Secure and check water balance parameters. Other
Possible Causes:
- High calcium
level -Drain partially and add Spa Life Secure
- pH too
high -Adjust pH to 7.4-7.8
- Alkalinity
too high -Adjust TA to 100-150 ppm by adding Spa Life pH Down
Poor Filtration
Approximately
every 6 - 8 weeks the spa should be drained and the filter cleaned
with Spa Life Filter Free. Heavy usage will require draining more
frequently. Other
Possible Causes:
- Skimmer
basket clogged -Remove hair and other debris from skimmer basket
on a regular basis
- Filter
Cartridge clogged -Remove and clean with Spa Life Filter Free
- Pump not
operating properly -Have a service technician examine the system
Customer
Service
Glacier
Spas encourages our customers to regularly bring in a water sample
for our FREE WATER ANALYSIS! It’s a great
way to ensure that your hot tub water is healthy and well-balanced.
Remember
that any damage to the hot tub caused by poor
water chemistry is not covered by the Coast Spa Warranty.
Glacier Spas offers FREE FILTER CLEANING for
our customers, just stop by and drop it off and we’ll have
it ready for you within five days.
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